FREQUENTLY ASKED QUESTIONS

CLOUD BACKUP/VEEAM

Using HostedBizz RansomProtect within Veeam Cloud Connect
Find out how to use HostedBizz RansomProtect, with clear step-by-step instructions.

How do I set up a default installation of Veeam B&R?
This guide offers a step by step explation of setting up Veeam Backup and Replication.


CLOUD SERVERS

How do I set up an SSL VPN in vCloud?
Learn how to  set up an SSL VPN in vCloud with this useful step by step guide.

How do I create an IPsec VPN tunnel in vCloud?
This document will guide you through the set up of an IPsec VPN tunnel in vCloud.


FILE SYNC AND SHARING

How can I integrate HBSync with Active Directory or LDAP?
You can utilize one of two methods to configure Active Directory integration: machine method or server method.

If you use the machine method, you will first need to download the desktop client onto the server that houses the authentication source. You will then register that desktop client to any user within the system.

If you user the server method, you can connect to your authentication source without installing a desktop client on the machine that houses the authentication source. This sever must be publicly accessible in order to use this method.

For in-depth instructions, view the detailed Knowledge Base article on Integrating Active Directory & LDAP.

Where can I find an End User Guide for HBSync?
The End User guide for HB Sync provides the steps required to set up and use the system, and will provide you with the information you need to incorporate the system’s toolset into your daily work activities. Access the guide below.

What are the steps for setting up a user on HBSync?
Access the step-by-step guide below to setting up your end user account with HB Sync.

How can I integrate HBSync with an on-premise file server?
Access the step-by-step guide below to file server enablement with HB Sync .

How is a new customer set up in the HBSync portal?
Learn how to properly set up a new customer in the HBSync Portal using this step by step instruction guide.


REMOTE DESKTOP

How can I log into the Remote Desktop POC?
This step by step guide illustrates how to sign into the RDS POC.